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Lilibet Privacy Policy – How We Protect Your Data

This Privacy Policy explains how lilibet collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully to understand your rights.

Effective date: 1 January 2026

1. Information We Collect

Lilibet collects various types of information to provide a safe, smooth, and relevant service for users in Malaysia. The types of information collected include:

Account information: During registration, we collect your full name, email address, phone number, date of birth, and identification details required for the identity verification (KYC) process. This information is used to verify user eligibility and ensure account security.

Payment information: All transactions are conducted in Malaysian Ringgit (MYR). We keep transaction records including deposit and withdrawal methods, amounts, and timestamps. We do not store full card numbers—sensitive financial info is processed through encrypted payment providers.

Device and browser information: We automatically record your IP address, device type, operating system, browser type, screen resolution, and other technical data when you access the platform. This information helps us detect suspicious activity and optimise the display for your device.

Usage data: Platform activity records—including pages visited, game choices, bets placed, and session times—are collected for internal analytics and service enhancements.

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2. Purposes of Using Information

Information collected by lilibet is used responsibly and only for the purposes stated below. We do not use user data for unrelated purposes without prior consent.

Identity verification and account security: Ensuring every user is a legitimate individual aged 18 or above, in line with platform policies.
Transaction processing: Facilitating deposits, withdrawals, and account balance management in MYR accurately and securely.
Service communications: Sending account-related notifications, transaction confirmations, security updates, and other important service information.
Platform Improvements: Analyzing aggregated usage patterns to improve platform interface, speed, and stability for all users.
Fraud prevention: Detecting and investigating suspicious activity, including unauthorized login attempts and unusual transactions.
Legal Compliance: Complying with legal requirements and authorities as mandated by applicable laws.

Lilibet does not sell or rent users’ personal information to any third parties for marketing purposes.

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3. Cookies and Activity Tracking

Lilibet uses cookies and similar tracking technologies to enhance user experience and ensure proper platform functionality. Cookies are small files stored on your device when you browse our platform.

Required cookies: These cookies are essential for basic platform functions like staying logged in, remembering language settings, and session security. Without them, some features won’t work properly.

Performance cookies: Used to analyze how users interact with the platform—such as most frequently visited pages and session duration. Data is collected anonymously and solely for internal improvements.

Preference cookies: Allows the platform to remember your preferences, such as display language and other personal settings, so you don't have to reconfigure them every time you log in.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and your experience on the lilibet platform.

4. Data Storage, Security & Sharing with Third Parties

Storage and Security

All user personal data is stored on servers protected by industry-standard SSL encryption. Access to user data is limited to staff who need it to perform service tasks, all bound by strict confidentiality agreements.

Lilibet retains user data only as long as necessary to fulfill collection purposes or comply with applicable laws. Accounts inactive for extended periods may be subject to our data archiving policies.

Sharing with Third Parties

Lilibet does not share users' personal information with third parties, except in the following situations:

Payment service providers: Transaction information that must be shared with approved payment gateway providers to process deposits and withdrawals in MYR.
Legal requirements: When required by law, court order, or valid request from Malaysian authorities.
Fraud prevention: In cases involving fraud investigations or illegal activity that require cooperation with the relevant authorities.

All third parties receiving user data from lilibet are bound by strict data protection agreements and prohibited from using the information for other purposes.

5. User Rights, Policy Changes & How to Contact Us

Your Rights as a User

As a lilibet user, you have the following rights regarding your personal data:

Right to access: You have the right to request a copy of the personal information we hold about your account.
Right to rectification: If any information we hold is inaccurate or outdated, you have the right to request corrections by contacting our support team.
Right to erasure: Under certain circumstances, you have the right to request the deletion of your personal data. However, such requests may be limited by legal obligations or ongoing verification requirements.
Right to object: You have the right to object to the processing of your data for specific purposes, such as promotional communications.

To exercise any of these rights, please contact the lilibet support team via the email below. We will process your request within a reasonable timeframe.

Privacy Policy Changes

Lilibet reserves the right to update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Any changes will be posted here with an updated effective date. Continued use of the platform after changes means acceptance of the updated policy. You can also review Frequently Asked Questions page contact us for more information.

Contact Us

If you have any questions, concerns, or complaints about your data privacy on the lilibet platform, please contact us via:

Email: [email protected]

Our team operates 24/7 and will respond in Bahasa Melayu.

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Have Questions About Your Data Privacy?

The lilibet team is here to help you understand how we protect your personal information. Check our FAQ page for quick answers, or register to start using our platform with confidence.

Email: [email protected]

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